Service
Zexin Technology, independent research and development, quality assurance
Technical Support
Service system
Everything is market-centric, and everything starts from the needs of customers.
Specialized
The professional team provides professional services and always treats every customer with passion and enthusiasm.
Efficiency
Efficient and respectful of every minute of the customer.
Fair
Regardless of the size of the contract amount, whether new or old customers, whether domestic and foreign customers are treated fairly.
Strict
Rigorous work attitude and style.
Liability
Be responsible and put customer needs first.
Service concept
Provide professional advice
Provide customers with product information, price, technical consultation at any time, including the Internet, telephone, letter, door-to-door and other ways;
Available at reception
Customers can make an appointment to see samples, and the company provides professional reception.
Pre-sale service
Be honest and fair
Regardless of the size of the contract amount, no matter the new and old customers, no matter domestic and foreign customers, we will treat them in good faith and fairly;
Ensure quality
Strictly implement the terms and conditions stipulated in the contract, and we will strictly abide by product standards and multiple quality inspections for each product ordered by customers.
After-sales service
The company is responsible for providing customers with free training on product knowledge, product installation, use, market planning, market development, team management, etc., to ensure mutual benefit and development with partners.
The company provides 2-year free warranty and lifelong maintenance service for the products purchased by customers. During the warranty period, the product fails and parts are damaged (except for human factors and force majeure factors), the company is responsible for free maintenance, beyond the warranty period, the maintenance only charges the cost.